- What happens after I buy?
- You get an email confirming it. Sign in to ReticulOS with that same address and your plan is simply there. No key to paste, nothing to lose.
- How does the free Pro trial work?
- The first time you sign in, you get 14 days of Pro, with no card. When they end you’re on Free: everything you saved stays, and the Pro features wait until you subscribe. It’s once per account.
- How is Pro billed?
- $20 monthly or $200 yearly, which is two months free. If you already subscribe at $8 monthly or $80 yearly, you keep that price for as long as you stay subscribed.
- Who can get the Student price?
- Anyone studying with a school or university email address. Student is Pro at half price, $10 monthly or $100 yearly, with 800 Ret answers and 160 Ret Agent tasks a month, 80% of Pro’s. Pay with your school email and sign in with the same one.
- Is the Founder Edition a subscription?
- No. It’s a single payment. Founding backers get everything in Pro for life and never see a renewal.
- Do I need Pro to use ChatGPT or Claude with it?
- Connecting your AI apps is free: Claude, Cursor and other MCP apps can search your notes on any plan. Using your own model inside ReticulOS is part of Pro: your ChatGPT plan today, and your own API keys or a model on your computer soon.
- When does Ret Agent arrive?
- Soon, on Linux first, then Windows and Mac. It’s included in Pro, Student and the Founder Edition, with nothing extra to buy.
- Does it need to be online?
- Only now and then. Signing in gives the app a signed confirmation it checks by itself, so your plan keeps working offline for weeks. Your notes never need a connection.
- Can I get a refund?
- Yes. The Founder Edition and your first Pro or Student payment are refundable in full within 30 days, and so is a yearly renewal. Write to support@reticulos.com from the address you bought with. The full terms are in the refund policy at reticulos.com/refunds.
- What does fair use mean?
- The limits are there to stop abuse, not normal use. If you ever need more, ask and we’ll raise it.